Customer Service/Scheduler
Screen Medics, LLC Screen Medics, LLC Cary, NC Cary, NC Full-time Full-time $17 an hour $17 an hour 16 hours ago 16 hours ago 16 hours ago CUSTOMER SERVICE REPRESENTATIVE/SCHEDULER You will be the first point of contact for our company and offer administrative support across the organization.
You will welcome people who visit the business and coordinate front-desk activities.
To be successful, you should have a pleasant personality and would be able to deal with customers in a timely and effective manner, while streamlining office operations.
Multitasking and organizational skills are essential for this position.
Ideal Candidate:
Proven work experience as a Scheduler, Customer Service Representative or similar role Professional attitude and appearance Strong organizational skills, ability to prioritize and multi-task effectively Proficiency in Google Drive applications, Outlook and Teams Exceptional written and verbal communication skills Ability to effectively build rapport and create relationships with customers Ability to problem solve in a positive, productive manner Strong customer service skills, including courteous telephone etiquette and professionalism Works collaboratively to ensure accuracy and completion of scheduled jobs Hubspot Quickbooks Fishbowl E-Commerce a PLUS - eBay & Amazon, Big Commerce Ability to demonstrate problem solving and analytical skills Ability to adjust work priorities to meet continuously changing tasks Ability to set priorities and accomplish goals within time constraints.
Maintaining a sense of urgency to customers' requirements.
Must be a Team Player & Reliable! Responsibilities Successfully manage both inbound and outbound phone calls in a positive and professional manner Ensure reception area is tidy and presentable Perform administrative duties, such as filing, cleaning, etc.
Read and analyze documents such as job orders Prepare daily/weekly/monthly reports and track results Manage the Sales teams Calendar.
Provide daily support to Sales team by preparing and maintaining customer files Aid in developing the work flow process.
Provide backup support for other admins Manage and update the companies E-Commerce sites $17/hr.
Work hours are Monday through Friday 8am to 5pm Job Type:
Full-time Pay:
$17.
00 per hour Expected hours:
40 per week Experience level:
1 year Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
You will welcome people who visit the business and coordinate front-desk activities.
To be successful, you should have a pleasant personality and would be able to deal with customers in a timely and effective manner, while streamlining office operations.
Multitasking and organizational skills are essential for this position.
Ideal Candidate:
Proven work experience as a Scheduler, Customer Service Representative or similar role Professional attitude and appearance Strong organizational skills, ability to prioritize and multi-task effectively Proficiency in Google Drive applications, Outlook and Teams Exceptional written and verbal communication skills Ability to effectively build rapport and create relationships with customers Ability to problem solve in a positive, productive manner Strong customer service skills, including courteous telephone etiquette and professionalism Works collaboratively to ensure accuracy and completion of scheduled jobs Hubspot Quickbooks Fishbowl E-Commerce a PLUS - eBay & Amazon, Big Commerce Ability to demonstrate problem solving and analytical skills Ability to adjust work priorities to meet continuously changing tasks Ability to set priorities and accomplish goals within time constraints.
Maintaining a sense of urgency to customers' requirements.
Must be a Team Player & Reliable! Responsibilities Successfully manage both inbound and outbound phone calls in a positive and professional manner Ensure reception area is tidy and presentable Perform administrative duties, such as filing, cleaning, etc.
Read and analyze documents such as job orders Prepare daily/weekly/monthly reports and track results Manage the Sales teams Calendar.
Provide daily support to Sales team by preparing and maintaining customer files Aid in developing the work flow process.
Provide backup support for other admins Manage and update the companies E-Commerce sites $17/hr.
Work hours are Monday through Friday 8am to 5pm Job Type:
Full-time Pay:
$17.
00 per hour Expected hours:
40 per week Experience level:
1 year Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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