Network-NIPR/SIPR/UC/VTC (Senior) NOC with Security Clearance
Your primary responsibility is to ensure GNOSC (Government Network Operations and Security Center) customers receive professional service and prompt response to their needsTier II monitoring and initial triage in a WAN/LAN network environment that typically links to numerous computer platforms, operating systems, and network topologiesYou will support the 24x7 Floor Operations / working Incident Management tickets, responding to trouble calls/emails/IMs from customers, and break fix for network devicesWork will be required on all shifts (1st, 2nd, and 3rd), weekdays, weekends, evenings, and Holidays as needed.
Qualifications:
o Active Top Secret Security Clearance (DOD)o Must have a current Security
certificationo Must have a current CCNA certificationo Previous experience in network engineering, NOC, or other related fieldso Five (5) plus years' experience in WAN/LAN NOC environment.o ETMS, Remedy / JIRA (or other) ticketing system experienceo Experience with network monitoring and analysis tools.o Ability to build rapport with clients.o Strong troubleshooting skills o Positive and professional demeanor Requirements:
o Responding and performing Tier II triage of the network alarms and customer reported issues.o Create customer trouble tickets on outages identified via network management systems and tools.o In depth troubleshooting knowledge utilizing CLI to restore downed network devices.o Test and isolate physical level issues.o Telco Local Loop and customer in-house wiring.o Test and repair hardware/software/configuration issues in the customer WAN/LAN environment.o Coordinate vendor dispatches for repair at customer premises.o Proactive Monitoring of networks management tools to identify network anomalies and faults within the network. Recommended Skills Issue Tracking Systems Jira Network Monitoring Problem Solving Self Motivation Top Secret (Ts Clearance) Apply to this job. Think you're the perfect candidate? Apply on company site $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.
Qualifications:
o Active Top Secret Security Clearance (DOD)o Must have a current Security
certificationo Must have a current CCNA certificationo Previous experience in network engineering, NOC, or other related fieldso Five (5) plus years' experience in WAN/LAN NOC environment.o ETMS, Remedy / JIRA (or other) ticketing system experienceo Experience with network monitoring and analysis tools.o Ability to build rapport with clients.o Strong troubleshooting skills o Positive and professional demeanor Requirements:
o Responding and performing Tier II triage of the network alarms and customer reported issues.o Create customer trouble tickets on outages identified via network management systems and tools.o In depth troubleshooting knowledge utilizing CLI to restore downed network devices.o Test and isolate physical level issues.o Telco Local Loop and customer in-house wiring.o Test and repair hardware/software/configuration issues in the customer WAN/LAN environment.o Coordinate vendor dispatches for repair at customer premises.o Proactive Monitoring of networks management tools to identify network anomalies and faults within the network. Recommended Skills Issue Tracking Systems Jira Network Monitoring Problem Solving Self Motivation Top Secret (Ts Clearance) Apply to this job. Think you're the perfect candidate? Apply on company site $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.
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